KLICKfix - Kompakt Rail - Mounting Set - Hooks Adjustable without Tools
KLICKfix Kompakt Rail - Pannier Mounting System
- Mounting hooks work with Ø 6-16 mm bike racks
- Press the top button to slide/adjust hooks horizontally
- Red spring latch securely locks pannier down to carrier
- Includes mounting hardware set
- The Kompakt Rail hooks are shorter so they reduce the problem of the hook making contact with an E-bike where the battery is integrated into the carrier
This is a second replacement part as the red part has broken twice in regular use. One of the pieces received was incomplete, but I was able to use part of the previous replacement to screw the clip in anyways. (I didn't contact the company as I had the part on the same table.)
It is really a simple swap, which is great. Repairability is really important and I appreciate that. I wish the system was a bit more robust. Otherwise it's a great bag and I've convinced some friends and coworkers to also buy it. Hopefully there'll be a better, more robust, clip system on a future model when the time comes to replace the current bag.
The red retainer clip failed again - see prior reviews on this issue - my original failed clip was promptly replaced. However, it too has failed after about 6 months of use. Same problem: retention tabs have sheered off as noted by pictures on Stuart's review. This needs a re-design with sturdier materials.
Hi Peter, Thanks for your review. We have replaced the 'KLICKfix' AKA 'Rixen & Kaul' Kompakt Rail for you several times free of cost. I believe we also noted the weight limit of the system to you as well which you said your load greatly exceeds. So there is possibly a flaw in the weight the system can hold or the amount of weight you carry in your bag...
Exactly as described and fast delivery
Awesome! Thanks Serge! Appreciate the feedback!
Two-wheel gear was very quick to send an entire replacement rail to replace the Broken tab on the spring-loaded red klick fix button. The tabs on the red button seem to be a weak link in an otherwise good rail system. Perhaps the manufacturer should consider using different material or more robust tabs
Thanks Stuart, we appreciate the feedback. We will pass it along to KLICKfix! Cheers!
After my review about the broken retainer clip, the company responded promptly. A new mounting system was sent, easily installed, and I'm back in business. Superb customer support; will continue to support them in turn.
Awesome, thanks so much P.M. We appreciate those kind words on our service! Glad your bag is back in business! All the best!
